分析下原因,一般情況下我會(huì)再寫封追蹤信給他:
Hope you are fine, my friend.It is regret that
I haven't receive any information from your side. May I have your idea about
our offer? We will try to satisfy you upon receipt of your reply. As we don't
want to lost a good customer like you!If there is anything we can do for you,
we shall be more than pleased to do so. Hope we can build good cooperation with
your.
如果客人還沒有回信,一周后再問客人不回信的真實(shí)原因.(一般情況,70%的客人會(huì)告訴你他的原因)
Glad to contact you again! Have you kindly
check my offer? Hope they are workable for your market! Sorry that we still
don't receive any information from you. I would apprreciate for your any
comment about our offer, including price, quality, sercive. No matter if it is
positive answer, It is great help for us to meet your requirement.Waiting for
your favorable reply soon!
之后的日子里,可以嘗試新產(chǎn)品的報(bào)價(jià),刺激下客人的神經(jīng).
我通常是這樣寫的：good
day!my quotation of digital photo frame you might have received and
considerated. could you kindly advise your comments at your earlier
convenience? if the products isnot your are expecting,pls advise me your
details requirement, i will re-offer asap.i am of service at any time!
但是，不同的客人，我會(huì)變換著寫郵件，讓客人知道我們公司，產(chǎn)品的存在．我不會(huì)把客人纏得太緊，約十來天給他一封郵件我通常這樣回復(fù)的：
Dear ***,Wish you have a nice day!May I ask
whether you have received my quotation?Now I am sending it again,if you have
any other ideas.Please feel free to contact me.We will do much better if you
can give any advices to us.I am waiting for your reply ASAP.Best regardsWennie．
但是，想成功可不是容易的事情．
dear sir have you received our quotation of
..., if you have any further question,please don't hesitate to contact us.we
are waiting for you comment about our quotation.we hope that we can establish a
good business relationship with you in the nearest future.your prompt reply
will be appreciate.
回復(fù)A：直接去函敦促
Dear Hugo Chu, Wish everything well with you
and your esteemed company ! We are in receipt of your letter dated Aug 10 , and
as requested was expressed you 3 catalogues for our refrigeration goods . We
hope they will reach you in due course and will help you in making your
selection . Wish we will promote business as well as friendship! Best wishes !
Kevin
回復(fù)B： 先寫郵件問清情況。本人覺得先寫郵件問清情況，簡單的詢問，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION
OR PROBLEM WITH YOU? 再問何時(shí)開L/C 或匯訂金過來.....如客戶沒回復(fù)，那你應(yīng)該(很有必要)打個(gè)電話過去問清情況。是價(jià)格問題還是臨時(shí)發(fā)生改變? 客戶是中間商，還在等最終客戶的確認(rèn)？還是其它問題？然后根據(jù)情況做一些措施看能否挽回這一張訂單。
Dear Sir, Good morning! Hope you have got a
wonderful weekend! For several days no news from you, my friend. Now I am
writing for reminding you about our offer for item of **** dated ** ** **
according to your relative inquiry. Have you got (or checked) the prices or
not? ( You can add some words to introduce your advantage of your product or
something else to attract the customer). Any comments by return will be much
appreciated. It will be our big pleasure if we have opportunities to be on
severice of you in near future. Looking forward to your prompt response, Thanks
and best regards, Yours Faithfully Kevin
回復(fù)C：如果仍然沒有回音的話，可以在一、兩個(gè)月后再寫一封信。 Dear Sir, Now I am writing for keeping in
touch with you for further business. If any new inquiry, welcome here and I
will try my best to satisfy you well with comptetitive prices as per your
request. By the way, how about your order (or business) with item ***? If still
pending I would like to offer our latest prices to promote an opportunity to
cooperate with each other. Thanks and best regards, Kevin[收起]
