做外貿(mào)時我們經(jīng)常遇到的問題就是收到客戶郵件，然后回復過去，就再也沒回復了。這時候就需要用到今天的回復郵件模板，不但幫你提高客戶回復率，而且?guī)湍闾岣叱山宦剩?/p>
廢話不多說，直接切入正題。
模板一：
答：
Regarding the full price list ,I think it is better and efficient communication if you choose the model you interest first,then we offer the corresponding price. Please kindly check the attached product catalog,which one do you interest to know the price?
模板二：
客戶說：請發(fā)你們的所有產(chǎn)品目錄。
答：
Regarding the full product catalog,because we have different products with different versions,in order to offer you right product and efficient communication for both of us,would you please let me know what product/category you are looking for?Could you show me specifications or photos for reference?What is your requirement for this product?
We need you to provide detailed information to offer you wanted product,professional service and tailored solutions,please do me a favor.
模板三：
客戶說：你們的價格太高了。
答：
We suggest it is better and persuasive if we discuss the price issue after reviewing the real product,since it is difficult and not wise to judge a price whether is reasonable or workable only by picture.Do you think so?
模板四：
給客戶發(fā)郵件報價后就一直沒收到回復
答：
I wonder if you have chance to review my quotation I sent on Sep 19th,what is your idea?
No matter whether your answer is positive or negative,it is great help for me to follow up your business and offer you best service,please kindly give me a hand.
模板五：
客戶說已經(jīng)有了固定供應(yīng)商。
答：
It seems that you have a good supplier to work with,glad to hear that.
But we are also a good choice for you.We have been engaged in manufacturing xx products for xx years and powerful and professional to supply you.Besides, one more supplier,one more guarantee.So why not add one more support?It is beneficial for you.
As your potential supplier,we will keep in touch with you and keep you informed about the new item and market trend.Also you can compare our price and quality with your current supplier.
We really hope to do something for you and look forward to your any request in the future.
模板六：
客戶說不想和貿(mào)易公司合作
答：
Hi,
Yes,your point is right and I can fully understand your idea of only cooperation with the manufacturer,no trading companies.
But we think you can consider more about the risk resistance capacity,the communication,the coordination during the cooperation.We can handle these well.
We will keep in touch with you,whenever you have any further question we will be waiting here.
模板七：
客戶回復報價反饋說由于成本問題，暫時不考慮合作。
答：
Thanks for your updates that your customer finally didn't pick this item due to cost issue.It is a pity.
But in order to improve our service and fulfill my job responsibility,would you please be so kind to let me know what is your customer's target cost?I need that answer to report my work to my boss and discuss internal cautiously about how to reduce the cost and offer our clients high-level? service and top-grade tailored solutions.
